Interlibrary Loans

Please note that we will not be accepting ILL requests until further notice while our facility is closed. Thank you for your understanding.

If we don't have the book you're looking for, you can request an interlibrary loan (ILL). Please note the following guidelines:

  • Books and periodical articles only may be requested
  • New books (those published in the past 12 months) are not available, however, you can make a suggestion for purchase
  • For books that our Library owns that are not available, you must place a hold on our copy
  • There is a limit of 5 active ILL requests at a time
  • Please allow a minimum of 10 days for for receipt of material
  • We will notify you by email (or phone if you do not have an email address) once your ILL arrives
  • You have one week to pick items up; there is a $1 charge for books that are not picked up
  • The loan period is three weeks, and materials cannot be renewed except in special circumstances

You can visit or call the Information Desk at 604.925.7403 to request an item, or use the Illume catalogue (formerly Outlook Online) to make your request:

  • Go to the Illume catalogue
  • In the top search box, click on the checked box to choose your search critera and enter your search terms 
  • Click on the magnifying glass icon to start the search
  • Click on the item and then click Request This Item (upper right)
  • Fill out at least the required fields. For Create Password, use the last 4 digits of your phone number
  • Some lending libraries charge a fee, so include the amount you are willing to pay (0 - $25) in the Maximum Cost field 
  • Click on Submit and wait a moment for your request to process

Note: Illume does not work well with all versions of Internet Explorer (IE), so if you're currently using IE, you may want to copy the Illume URL into another browser.